State Appraiser, AMC and Banking Regulators

The Division regulates and supervises State-chartered banks, savings institutions and consumer financial service industries. In addition, to chartering and regularly examining State banks and savings institutions, the Division licenses loan companies, mortgage bankers, mortgage brokers, loan originators, collection agencies and payday lenders. The Division also investigates applications for expanding banking powers and new financial products.

The Mortgage Banking Section investigates complaints related to alleged violations of State statutes and, in some cases, Federal law. The Department is responsible for licensing and regulating Mortgage Bankers, Mortgage Brokers and Mortgage Loan Originators. The Department will only handle questions or complaints from Wisconsin residents, or those that are against companies located in Wisconsin.

The Section enforces the State's consumer protection laws, which prohibit unfair and deceptive business practices in a wide variety of areas, including: advertising, consumer credit matters, debt collection, mortgage-related complaints and sales practices.

The Division provides compliance services for the agency's boards direct-licensed professions. The purposes of discipline are to protect the public, rehabilitate the credential holder and to deter other credential holders. Disciplinary action is then monitored for compliance by the Division's Monitoring Unit.